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Remote Technology Assistance
Zoom Assistance is available for all OLLI members:
- 1 on 1 training to Workshop Leaders and members
- Group training for Workshop Leaders and members
- Specialized advanced zoom training
- Demo workshops for Lecture Series speakers
Please continue to check your email for upcoming training sessions.
To schedule a 1 on 1 training, please email your request to: olli@stonybrook.edu
REAL TIME ASSISTANCE IS AVAILABLE FOR OLLI MEMBERS EXPERIENCING THE FOLLOWING:
- Lost my zoom schedule
- Cannot access a workshop
- Zoom link not working
- Password not working
- Stuck in the waiting room
- Audio or video not working
Assistance from OLLI graduate and undergraduate student assistants available upon contacting: olli@stonybrook.edu
If you are contacting us during our normal business hours,
Monday-Friday, 8:30am-4:00 pm,
you will receive a response from an OLLI Office Team Member within 30 minutes.
If you are contacting us outside of normal business hours you will receive a response the following business day in the order your request was received.